To cancel your ongoing Escrow transaction, open a support ticket or contact your Escrow agent directly.
Both parties have the right to cancel the transaction without penalties until the escrow is concluded. If the Buyer has already submitted payment, Epik will reimburse.
In any case of cancellation that requires a reimbursement, Epik reserves the right to deduct escrow fees in addition to any other applicable penalties and fees, regardless of who requested the cancellation.